Privacy Policy for VIP Homes
Last Updated: 06.07.2024
- Introduction
Welcome to VIP Homes, operated by KAWIWI International. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you use our app.
- Information We Collect
Personal Information: When you register for VIP Homes, we may collect personal information such as your name, email address, phone number, and payment information.
Location Information: We collect your location data to provide location-based services, such as matching you with nearby property listings.
Usage Data: We collect information about how you interact with our app, including your preferences, search history, and the properties you view and interact with.
Device Information: We may collect information about the device you use to access our app, including device type, operating system, and unique device identifiers.
- How We Use Your Information
To Provide Services: We use your personal information to provide, maintain, and improve our services, including connecting you with property listings.
To Communicate: We use your contact information to send you updates, notifications, and other relevant communications related to your use of our app.
To Personalize Experience: We use your usage and preference data to personalize your experience, such as showing you relevant property listings.
For Analytics: We analyze usage data to improve our services, understand user behavior, and develop new features.
To Ensure Security: We use your information to detect and prevent fraud, abuse, and other security issues.
- Sharing Your Information
With Service Providers: We may share your information with service providers who perform services on our behalf, such as payment processing, customer support, and data analysis.
With Other Users: When you use VIP Homes, your basic information (such as name and profile picture) may be visible to property owners and agents.
Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
- Data Security
We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
- Your Rights
Access and Update: You have the right to access and update your personal information at any time through your account settings.
Delete: You can request the deletion of your account and personal information by contacting us at business@kawiwi.net
Opt-Out: You can opt-out of receiving promotional communications by following the unsubscribe instructions in the emails or by contacting us.
- Third-Party Links
Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.
- Children’s Privacy
Our app is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
- Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
KAWIWI International
Indeco House, 10th Floor, Cairo Road
Lusaka, 10101, Zambia.
Email: business@kawiwi.net
Phone: +260 77 3922548