DATA DELETION REQUESTS
Users have the right to request the deletion of their data. To initiate a data deletion request, users can contact our support team at business@kawiwi.net. The request must include the user’s identification details to verify the request’s authenticity. or you can also delete directly by visiting profile and click on delete account option.
DELETION PROCESS
Upon receiving a valid data deletion request, we will promptly review and authenticate the request. Once confirmed, the following steps will be taken:
- Personal Information: Erased from the database.
- Usage Data: Anonymized or permanently deleted.
- Usage Data: Anonymized or permanently deleted.
- Transaction Data: Retained only for legal or accounting purposes.
TIMEFRAME FOR DELETION
We will make reasonable efforts to process data deletion requests within 21 business days from the date of the request’s receipt. Please note that some data may be retained for a certain period to comply with legal obligations.
